Privacy Policy

1. Information We Collect

When you call, text, or submit a dispatch request to WALOM — Truck & Trailer Repair, we collect operational details necessary to deliver roadside assistance: your name, telephone number, vehicle specifications (make, model, engine type), and breakdown location (highway, exit, or address).

2. How We Use Your Information

We use collected information solely to:

• Dispatch mobile service mechanics to your exact location.
• Communicate arrival estimates (ETA) and repair status updates.
• Process invoicing, credit cards, or commercial fleet payments (EFS / Comchek).
• Maintain service records for warranty and compliance purposes.

3. Information Sharing & Third Parties

We do not sell, rent, or trade your contact information. We only share details with authorized technicians, parts suppliers, or towing partners directly involved in resolving your vehicle breakdown.

4. Contact Us

If you have any questions regarding this Privacy Policy, contact our office at: